Self-management system

What is True Colours?

True Colours is an online self-management system that allows you to monitor your symptoms and experiences using text, email and the internet. By answering questionnaires you create a record of how you are feeling and can see how it changes over time. You can use this to help you to manage your own health and to share information with your family, friends or care team. Your data is stored on a secure computer system.

How can True Colours help?

Monitoring your wellbeing with True Colours will help you to notice when your feelings are changing. You can then act quickly to stop things from getting worse. This online record can also be annotated to note items such as changes in medication, changes in environmental stressors, and behavioural changes that might have happened. True Colours naturally lends itself to self-management, and is often used alongside integrated self-help programmes.

Privacy policy

Personal information

On some parts of this site, you may be asked to provide some limited personal information in order to enable the provision of certain services.

By supplying this information you are consenting to the University of Oxford and the Oxford Health NHS Trust holding and using it for the purposes for which it was provided.

Information provided by you will be kept for as long as is necessary to fulfil that purpose. Personal information collected and/or processed by the University is held in accordance with the provisions of the Data Protection Act 1998.

Personal information will not be sold or given to third parties, or provided to direct marketing companies or other such organisations without your permission. However, if we are under a duty to disclose or share such information in order to comply with any legal obligation or to protect the rights, property or safety of the University as well as the Oxford Health NHS Trust, its members or others we may disclose your personal information to third parties.

Website Cookies

When you visit some pages on this site, your web browser may be issued with a small piece of text (a 'cookie') by this site ('1st party') or other sites ('3rd party'). Your web browser may communicate that cookie back to the originating site in ubsequent visits.

Some cookies will be temporary and will be destroyed when the web browser is closed ('session cookies'), other cookies will remain until they expire or are removed ('persistent cookies').

It is very likely that there are some options in your web browser preferences that can show you all the cookies being stored, and lets you delete or block them if you wish.

Cookies may be:

  • fundamentally necessary for the delivery of the web service you are using ('strictly necessary'), e.g. enable tracking of items in an online shopping basket or to enable session tracking for a service that you log in to,
  • necessary to benefit from the full functionality of the service, but not essential for some level of service ('functional'), e.g. user preferences and options, often default user preference cookies are issued if they are not present,
  • for the benefit of the service provider or, to allow the service provider to better understand its users and therefore provide a better service for them, albeit indirectly, based on aggregate data ('performance'), e.g. analytical tools so a site can produce statistics on the types of users it has or the sections of its site that are most or least popular or interesting,

but could equally be for a wide range of other purposes.

This site only uses strictly necessary cookies that are: securely transmitted and do not contain any personal data.

Removing or blocking cookies used by this site

Most web browsers will allow you to remove specific cookies or block them for a particular site.

If you decide to block some or all cookies that come from this website, all services provided by the website interface will no longer function.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.

Further information

Further information can found on the Information Commissioner's Office website.

Any queries about this website should be directed at truecolours@psych.ox.ac.uk

True Colours Team, University of Oxford, Department of Psychiatry, Warneford Hospital, Oxford, OX3 7JX
truecolours@psych.ox.ac.uk

Requesting your True Colours password

If you've forgotten your True Colours password or have not yet received one, you can request one here.

We will only send sign in details to email addresses and phone numbers that we know. If the address or number that you enter at first does not match, then try another one of yours. If none of your addresses or numbers match or you have lost access to your email account then you should contact truecolours@psych.ox.ac.uk instead.

To request your password, enter your email address or mobile phone number known on the system.

Email address or phone number:

Once you have received your True Colours password

  • Please sign into the True Colours website when you receive your new password.
  • When you sign in, you will be prompted to choose a more memorable password.

We've tried to send a new password to the address/phone number you provided. If you do not receive this message, it may be that the email address or phone number that you provided was not registered with True Colours. If this is the case, please try again with another phone number or e-mail address that you have used with True Colours in the past. You will then have the opportunity to change your contact details once you are signed in.

Once you have received your new password, please return to the home page where you may sign in using the box in the top right of the page. You will then be asked to change your password to something more memorable.

If you have further problems, or if you do not receive your new password, please e-mail truecolours@psych.ox.ac.uk for assistance.